Airtkt - Worst customer support

They cancelled our trip because they needed confirmation for our credit card. We sent a confirmation email, but it turns out the didn't receive it so they cancelled the reservation. Now I've been on hold for 1hr and 20 min still waiting to speak to someone, anyone! Now if we were to try and book another ticket the prices have gone up and we are trying to have them honor the original price we purchased the tickets for.

Will not be using airtkt ever again!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Customer service
Number of Destinations
Exchange, Refund and Cancellation Policy
Discounts and Special Offers

  • What I liked
      No items
  • What I disliked
    • Poor service
    • Long call wait

Reason of review:
Poor customer service
Preferred solution:
I'd like the same tickets we booked for the price we agreed on
Product or service
Airtkt Flight Booking
Review category
Travel Agencies
review #815602

Author wants to be contacted by the company. Learn more

Had an experience with Airtkt? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Airtkt. However, many companies do monitor reviews on our site.

You were reading a complaint about Airtkt.
Filing a new complaint about